2 full days or 4 half days, 16 live class hours in total.
This 2-day course prepares you for the Exam MB-920: Microsoft Certified: Dynamics 365 Fundamentals Finance and Operations Apps (ERP).
Here are some examples:
- IT professionals who want to show a general understanding of the applications they work with
- Business stakeholders and others who know Dynamics 365 and who want to validate their skills and experience
- Developers who want to highlight their understanding of business operations and CRM
- Students, recent graduates, and people changing careers who want to leverage Dynamics 365 finance and operations capabilities to move to the next level
Note: This exam is now available in beta.
Why get certified in Microsoft Dynamics 365 For Finance and Operations?
Who should take this exam?
This exam covers the features and capabilities of Microsoft Dynamics 365 ERP apps.
Candidates for this exam should have general knowledge of or relevant working experience in an Information Technology (IT) environment. They should also have a fundamental understanding of financial principles and business operations.
Certification
This exam is the requirement for the certification Microsoft Certified: Dynamics 365 Fundamentals Finance and Operations Apps (ERP)
Skills measured
NOTE: The bullets that appear below each of the skills measured are intended to illustrate how we are assessing that skill. This list is NOT definitive or exhaustive.
NOTE: Most questions cover features that are General Availability (GA). The exam may contain questions on Preview features if those features are commonly used.
Highlights – details further below:
Describe Dynamics Finance (25-30%)
- Describe the Dynamics 365 Finance features
- Describe general ledgers
- Describe accounts payables and accounts receivables
- Describe related finance components
Describe Dynamics 365 Commerce (10-15%)
- Describe Dynamics 365 Commerce capabilities
- Describe Dynamics 365 Fraud Protection
Describe Dynamics 365 Human Resources (5-10%)
- Describe core capabilities
- Describe personnel management capabilities
Describe Project Operations (10-15%)
- Identify Project Operations capabilities
- Describe project planning and execution capabilities
Describe Dynamics 365 Business Central (5-10%)
- Identify Dynamics 365 Business Central core capabilities
Describe shared features (10-15%)
- Describe reporting capabilities
- Describe integration options
DETAILS:
Describe Dynamics Finance (25-30%)
Describe the Dynamics 365 Finance features
- describe use cases for legal entities
- describe how Dynamics 365 Finance handles regional tax reporting requirements
- describe cost accounting concepts
Describe general ledgers
- describe charts of accounts including main accounts, balance sheets, and income statements
- describe financial dimensions and dimension set concepts
- describe periodic financial processes
Describe accounts payables and accounts receivables
- describe core accounts payable components including vendors, purchase orders, and vendor invoices
- describe vendor payments and settlements including three-way matching concepts
- describe core accounts receivable components including customers, customer invoices, and free text invoices
- describe credit and collection processes
Describe related finance components
- describe cash and bank management concepts
- describe expense management including cash advances and mobile workspaces
- describe fixed asset management, and fixed asset creation, acquisition, and depreciation
- describe budgeting capabilities
Describe Dynamics 365 Commerce (10-15%)
Describe Dynamics 365 Commerce capabilities
- describe retail channels including call centers, Cloud Point-Of-Sale (CPOS), and Modern Point-Of-Sale (MPOS)
- describe channel management concepts
- describe Distributed Order Management (DOM)
- describe product assortments
- describe customer loyalty concepts
- describe how Dynamics 365 Commerce uses Dynamics 365 Customer Insights to create personalized customer experiences and provide product recommendations
- describe how Dynamics 365 Commerce uses Retail Analytics to provide centralized retail data management
Describe Dynamics 365 Fraud Protection
- describe how Dynamics 365 Fraud Protection evaluates purchase transaction to reduce fraud losses and increase bank acceptance rates
- describe how Dynamics 365 Fraud Protection prevents unauthorized account creation, account takeovers, and fraudulent account access
- describe how Dynamics 365 Fraud Protection prevents loss related to fraudulent returns and discounts, identifying the risk of loss to a business, and identifying anomalies in merchandise discounting and returns
Describe Dynamics 365 Human Resources (5-10%)
Describe core capabilities
- describe compensation and benefits capabilities
- describe compliance features
- describe performance management capabilities
Describe personnel management capabilities
- describe self-service capabilities
- describe leave and absence capabilities
- describe employee training and certification features
- identify integration options between Dynamics 365 Human Resources and LinkedIn
Describe Project Operations (10-15%)
Identify Project Operations capabilities
- describe project-based services
- describe project sales capabilities
- describe project contract capabilities
- describe project pricing capabilities
- describe the project lifecycle including project invoicing and revenue recognition
Describe project planning and execution capabilities
- identify project features including contracts, stages, team assignments, and fixed price versus time and material estimates versus retainer contracts
- describe project team management capabilities including allocation methods, resource scheduling, and skills
- describe project schedule management capabilities including tasks, subtasks, assignments, and project plan management
- describe project cost tracking capabilities including time and expense costs
Describe Dynamics 365 Business Central (5-10%)
Identify Dynamics 365 Business Central core capabilities
- describe finance capabilities including general ledger, accounts receivable, and accounts payable
- describe supply chain capabilities including purchasing, manufacturing, inventory management, and warehouse management
- describe project management capabilities including job and resource management
- describe sales and service capabilities including work order management and sales order management
- describe human resources capabilities including leave and absence management
Describe shared features (10-15%)
Describe reporting capabilities
- describe built-in reporting capabilities including workspaces
- describe options for exporting data to Microsoft Excel
- describe options for analyzing data by using Power BI
Describe integration options
- describe Microsoft Teams integration capabilities
- describe use cases for integrating with Microsoft Excel and Microsoft Word
- describe options for managing documents by using SharePoint Online
- describe email integration capabilities
The price for this course includes training manuals and a training environment.
Training manuals
Microsoft Official Courseware (MOC): Microsoft Certified: Dynamics 365 Fundamentals Finance and Operations Apps (ERP). Yours to keep “forever”, the electronic document on Skillpipe.
Training environment
During the training, each student will have access to their personal copy of Microsoft Dynamics 365 Finance and Operations apps training environment, available for 18+0 days.
Additional info
To ensure the best possible learning environment, a world-class instructor with loads of real-life technical experience in D365FO apps, as well as AX 7 and previous versions of AX is in place, and the number of participants is limited to 10 students.
Not included
Any certification exams