Test your knowledge: Working with Leads

1. When creating a process definition for a lead or opportunity, you can require certain activities.

(√) True

(   ) False

2. It is possible to disqualify, delete, or postpone a lead record.

(√) True

(   ) False

3. Before you qualify a lead, you should create an opportunity or customer record for the lead.

(   ) True

(√) False