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Certificeringskursus MB6-897 Microsoft Dynamics 365 for Retail

september 9 @ 09:00 - september 13 @ 16:00

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(Last Updated On: januar 28, 2019)

Dette certificeringskursus MB6-897 Microsoft Dynamics 365 for Retail handler ikke blot om at få dig til at bestå MB6-897-testen – kurset har større ambitioner: vi ønsker, at du kan forstå og anvende din forståelse i virkelige forretningsscenarier efter kursets afslutning, ikke bare i en testsituation i vores testcenter.

Efter kurset ved du, hvordan du konfigurerer og arbejder med Retail i Microsoft Dynamics 365.

Og vi er overbeviste om, at du faktisk består certificeringstesten i forbindelse med kursets afslutning!

Dette certificeringskursus MB6-897 Microsoft Dynamics 365 for Retail er målrettet deltagere, der ønsker at opnå en dybdegående viden indenfor Retail i Microsoft Dynamics 365 og bestå certificeringstesten MB6-897 Microsoft Dynamics 365 for Retail.

Deltagerprofiler:

Konsulenter, projektledelse, superbrugere, controllere, store managers.

Prerequisites:

Det er en forudsætning at have deltaget i kurset Introduktion til Microsoft Dynamics 365 for Finance and Operations, eller på anden måde have erhvervet tilsvarende kundskaber.

Niveau:

200 (Øvet).

Beskrivelse

Udover vores træningsmetodologi, Problem-Princip-Procedure, anvender vi et velafprøvet forløb for at sikre dig et succesfuldt certifceringskursus:

  • GateQuiz – for at vurdere dit vidensniveau og evt. foreslå før-kursus studier
  • Præ-kursus webinar – mød instruktøren og gør dig klar
  • Træningsklassen selv – masser af hands-on på kurset og valgfri lektier
  • Sidste dag i træningsklassen
    • Resumé af ugen – de vigtigste punkter
    • AXcademy simuleret certificeringseksamen/quiz
    • Spørgsmål-og-svar session – sidste tips og tricks
    • Selve certificeringstesten: MB6-897 Microsoft Dynamics 365 for Retail Exam

Hovedpunkter i Certificeringskursus MB6-897 for Retail

  • Channel Management and Corporate Operations
  • Merchandising and Inventory Management
  • Salgssteder
  • Opkaldscentre

Topics in details (På engelsk)

Set up and configure organizational parameters

  • Model an organization
    • This objective may include but is not limited to:  create models of organizations; create and configure organization hierarchies; create and modify retail operating units
  • Configure retail parameters
    • This objective may include but is not limited to: set up a retail store set up info codes and subcodes; assign and translate info codes; configure units of measure and conversion; define retail parameters; set up sales tax and sales tax overrides; describe and configure payment methods; configure payment connectors; set up credit card payment services; configure full-text search
  • Configure workflows
    • This objective may include but is not limited to: Describe retail workflow features; configure workflow prerequisites; create and configure workflows, activate a workflow; associate workflows with an organization; monitor workflow status
  • Integrate stores
    • This objective may include but is not limited to: configure and monitor Commerce Data Exchange services; test and troubleshoot Async client and server connectivity; view retail channel transactions; set up store locator groups
  • Manage retail channels
    • This objective may include but is not limited to: build an online store; synchronize online store sales orders; create a call center

Set up and Configure Point of Sale

  • Perform Point of Sale (POS) set up processes
    • This objective may include but is not limited to: set up offline, functionality, receipt, hardware, visual, email notification, and channel integration POS profiles;  configure a receipt format; set up data distribution
  • Configure POS terminals
    • This objective may include but is not limited to: set up keyboard mapping groups; configure POS permission groups; create registers and POS devices; create screen layouts that use button grids and images; manage drawer operations
  • Configure barcodes and labels
    • This objective may include but is not limited to:  create and view barcodes for specific products; print shelf labels; create barcode masks

Set up and Configure Products

  • Configure basic product parameters
    • This objective may include but is not limited to: create product dimensions and dimension groups; create a product; create and modify product attributes;  create product features and assortments; create product relationship types and product relationships; create a product master or variant; create, assemble, disassemble, and sell product kits
  • Build product category hierarchies
    • This objective may include but is not limited to: describe hierarchy types; create a category hierarchy; maintain hierarchies; bulk edit a category
  • Create and manage catalogs
    • This objective may include but is not limited to: Create a catalog; configure and analyze catalog layout; update, validate, approve and publish catalogs;  create source codes
  • Manage delivery modes
    • This objective may include but is not limited to: set up delivery modes; add channels to delivery modes; add products to delivery modes
  • Manage direct delivery
    • This objective may include but is not limited to: set up direct delivery; configure products and sales orders for direct delivery; confirm direct delivery orders; create pick waves; set up the picking process; create a workbench; generate picking workbench sessions
  • Manage pricing discounts
    • This objective may include but is not limited to:  create category pricing rules; discount products based on catalogs; set up affiliated pricing; adjust prices; create price groups; configure mix and match discounts; create quantity discounts
  • Connect vendor information to products
    • This objective may include but is not limited to:  create a vendor catalog; set up price margin alerts on a product; define price points for products; add vendor product numbers to a product

Manage Retail Operations

  • Manage workers
    • This objective may include but is not limited to: create jobs; create positions; set up a worker; create and link address books; implement role-based security; view and manage shifts
  • Generate retail information reports
    • This objective may include but is not limited to: identify available reports; identify available workspaces; perform recency, frequency, and monetary (RFM) analysis
  • Implement customer loyalty schemes and gift cards
    • This objective may include but is not limited to: describe the loyalty setup process; configure prerequisite components; create a customer loyalty scheme and program; process loyalty transactions; resolve loyalty card number conflicts; add products to loyalty schemes; set up physical and virtual gift cards; add funds to a gift card
  • Manage journals
    • This objective may include but is not limited to:  describe post statement actions; create and calculate a statement; view posted statements; configure batch processes for statements
  • Manage inventory replenishment
    • This objective may include but is not limited to:  build replenishment rules; implement cross-docking for product distribution;  create a buyer’s push; create a replenishment hierarchy; create service categories
  • Manage a call center
    • This objective may include but is not limited to: create fraud rules; create a continuity program; create continuity orders; implement credit card and refund workbenches; configure check holds; set up credit limit checking; create rules for up-selling and cross-selling; set up target markets; create and use scripts

Conduct Retail Activities

  • Perform POS operations
    • This objective may include but is not limited to: conduct a transaction; override a price; identify reason codes and hold codes;  hold and recall a transaction; clear a hold
  • Manage sale orders
    • This objective may include but is not limited to: view detailed status information for a sales order; identify sales order cancellation constraints; configure price matching; configure prepayment
  • Manage customers
    • This objective may include but is not limited to: create a customer; check for duplicate customers; merge and unmerge customer records; create and configure cases; search for a customer
  • Manage drawer operations and daily operations
    • This objective may include but is not limited to: perform opening procedures; conduct tender operations; perform overrides; perform closing procedures; open, pause, resume, and close shifts; clock in and out; create sales with cash or credit card payments; void transactions; accept returns
  • Manage installment billing
    • This objective may include but is not limited to: set up and configure installment billing; create payment schedules; add installments to a sales order; process installment billing payments
  • Manage returns and Return Merchandise Authorization (RMA) processing
    • This objective may include but is not limited to: identify steps in the RMA process; create an RMA; configure process return options

Hvorfor betale for ydelser, du ikke benytter? Hos os bestemmer du selv, om du ønsker “alt” inkluderet eller lavest mulig pris.

Hos AXcademy kan du derfor vælge mellem

  • Standard – det omkostningsbevidste valg
    • Inkluderer alle kursusmaterialer, træningsmiljø, mad og drikkevarer under træningen og deltagelse i selve eksamenen, MB6-894 Development, Extensions and Deployment for Microsoft Dynamics 365 for Finance and Operations.
  • All-Inclusive – det bekymringsfrie valg
    • Inkluderer alt nævnt ovenfor under Standard plus
      • Transportservice fra og til lufthavnen, hotelophold (på hotel indenfor gå-afstand fra vores kursuscenter), andre måltider (morgenmad og aftensmad – overdådig frokostbuffet serveres i vores kursuscenter)

Standard

Prisen inkluderer alle kursusmaterialer, træningsmiljø, mad og drikkevarer under kurset og deltagelse i selve eksamenen, MB6-894 Development, Extensions and Deployment for Microsoft Dynamics 365 for Finance and Operations.

Kursusmaterialer
Kursusmaterialer udleveres som trykte og/eller som elektroniske filer
Hver kursist modtager sine egne eksemplarer, til notater og tage med hjem.

Træningsmiljø
Under kurset har hver deltager adgang til deres personlige kopi af Microsoft Dynamics 365 for Finance and Operations (med standard Contoso demo data) – helt gratis. Dit træningsmiljø er tilgængeligt 24 timer i døgnet, selv uden for klasseværelset, hvis du ønsker at studere uden for normal timer.

Efter kurset kan du fortsætte med at få adgang til dit personlige træningsmiljø – herunder dine hands-on labs. Et nominelt gebyr kan være gældende for denne valgfri service.

For at sikre det bedst mulige læringsmiljø er en teknisk instruktør og løsningarkitekt i verdensklasse på plads: med masser af erfaringer fra det virkelige liv, med projekter i D365FO og tidligere versioner af AX

Antallet af deltagere er begrænset til 10 studerende.

Mad og drikkevarer
Mad og drikkevarer tilbydes i træningstiden – kvit og frit
• Let morgenmad før starten
• Morgenpause
• Overdådig frokostbuffet af høj kvalitet og variation
• Eftermiddagspause
• Vand, kaffe/te, sodavand, frugt – hele dagen.

(Tilbud og variation afhængigt af det faktiske kursussted. For særlige madbehov bedes du spørge i god tid forud for klassens startdato; f.eks. laktose- og/eller glutenfri.)

Eksamensgebyret er også inkluderet
Deltagelse i selve eksamen, MB6-897 Microsoft Dynamics 365 for Retail.

Ikke inkluderet
Rejse
Ophold

All-Inclusive

Som ovennævnte Standard plus

  • Transportservice fra og til lufthavnen
  • Superior hotelværelse på kvalitetshotel indenfor gå-afstand fra vores kursuscenter
  • Måltider (morgenmad og aftensmad i god kvalitet på hotellet – overdådig frokostbuffet serveres i vores kursuscenter)

 

Certification class Certification class MB6-897 Microsoft Dynamics 365 for Retail

This course includes all or part of the topics of below listed Microsoft Courses

But the actual training manual used are our own, purpose build AXcademy Microsoft Dynamics 365 Retail training manuals. Hundreds of pages including many illustrations and plenty of hands-on labs/practices.

Some mention these AXcademy Microsoft Dynamics 365 Retail training manuals to be the best of the trade!